The human body needs a routine checkup to ensure that everything is working properly. So does your restaurant too. This is where Restaurant KPIs (Key Performance Indicators) come into play. By measuring restaurant performance metrics like sales, revenue, and customer feedback, you can gain a lot of vital information that will keep you on your toes.
In this blog, we delve deep into the world of Restaurant KPIs, exploring why they’re crucial for your business’s success. From analyzing sales trends to understanding customer preferences, you’ll learn how EasyEat’s 7 comprehensive reports empower you to make data-driven decisions.
What are Restaurant KPIs
Restaurant KPIs (Key Performance Indicators) are quantifiable metrics on various parameters like sales, revenue, marketing, quality, health and safety, etc. You can use these metrics to assess the health of your restaurant business and pinpoint its strengths and weaknesses.
How EasyEat helps you in analyzing these restaurant performance metrics
EasyEat offers you the opportunity to look into 6 different types of reports related to orders and sales that will help you fix things that aren’t working in your restaurant and will empower you to make data-driven decisions.
Order Report
This report comes to your rescue when you want to know about sales. You can track a specific order and analyze monthly sales trends. It gives you a detailed overview of orders, item sales, and payments. This report is a treasure trove of information that will help you in calculating your income.
Dish Report
To know the stars of your menu that are taking the spotlight, refer to these reports. These reports are very handy when you want to know what your customers like. The Dish report highlights top-selling items, quantities sold, revenue generated, and voided items over a specified period. Use this information to upsell the best items and modify your menu to always stay relevant.
Sales Report
You can track sales over different time frames (daily, weekly, monthly, quarterly), transaction types (online, offline), and payment methods. This report will help you assess the growth of your restaurant by letting you compare the sales. This will be very useful while planning your marketing strategies. By knowing the type of transaction you can stay prepared with liquidity of cash.
End Of Day Restaurant Report
End of Day restaurant report is like a daily checkup that you can look into before going back home in the evening. You can access all the details related to all the orders placed throughout the day or said reporting hours. All the transactions will segregated based on payment methods, order types, commissions, discounts, item sales, etc. This will help you to stay updated with the details related to commission and also make sure that you don’t miss out on the discounts that you have given throughout the day to the customers.
Cash Balance
This is one of those restaurant metrics that you can use to assess the financial health of your restaurant. It gives you real-time visibility into the cash drawer transactions, including cash in/out, opening cash floats, and invoice settlements. This is useful to manage liquidity in your restaurant and settle any kind of dispute arising over the cash drawer.
Customer Data Report
You can get a list of all those people who just can’t get enough of your restaurant. If you own multiple outlets then this is for you. Customer Data report has your users’ contact details, their total purchases during that period, the outlets they placed orders from, and the latest date of order. This will help you create tailored loyalty programs and coupons for them.
Customer Review Report
This report will help you get validated. It is coming from your customers’ mouths, you should pay attention to it so that you can keep improving your food and your service. Find all the reviews and ratings left by your customers in this report.
To conclude you have learned about what are Restaurant KPIs and how you can track them using quantifiable restaurant metrics. EasyEat allows you to track these metrics by comparing 7 different types of reports. From tracking sales trends to identifying popular menu items and managing finances effectively, these insights are essential for making informed decisions and driving growth. By harnessing the power of data, you can not only optimize your operations but also enhance customer satisfaction and loyalty.
