In the heart of Jakarta, within the headquarters of PLN (State Electricity Company), there’s a canteen that now looks and feels just like a modern food court. It’s clean, well-organized, and always buzzing with activity during lunch hours. Employees no longer wait in long lines or shout over each other to place orders. Instead, they sit comfortably at their desks, scan a QR to order, and receive their meals without ever leaving their seats.
But it wasn’t always this way.
Just a short while ago, Electra, the canteen inside PLN’s main office, operated without any digital systems. No proper order management, no point of sale, and no way to track orders. That’s when EasyEat stepped in and helped Electra implement a cafeteria POS system that changed everything.
This is the story of how a traditional office canteen turned into one of Jakarta’s most efficient and modern foodcourts with the help of technology.
Problems With Manual Setup
Electra was serving hundreds of PLN employees every day, but the operations were far from smooth.
Orders were taken by hand, often leading to confusion and errors. There was no centralized cafeteria point of sale system, so vendors couldn’t track sales efficiently. Employees had to leave their workstations, go downstairs, wait in line, and then carry their food back up. With 32 vendors working independently in one space, lunchtime became stressful and disorganized.
For a company that powers electricity across the country, the outdated canteen setup was a mismatch. The canteen management team realized it was time to upgrade and give employees a better experience.
Solution: EasyEat’s Cafeteria POS System
The transformation began when Electra partnered with EasyEat to digitize its operations. Each of the 32 food vendors was onboarded to EasyEat’s cafeteria POS system, giving them access to: Real-time sales tracking, Digital menus, Cashless and contactless payments, Automated order processing.
But the biggest change came from EasyEat’s QR ordering system. Now, instead of walking to the canteen and standing in line, employees can scan a QR to order directly from their desks. Each vendor’s menu is available digitally and is displayed in shared areas or on employee desks. They browse the menu, place their orders, pay online, and wait for their food to arrive.
Vendors, on the other hand, receive orders through their POS devices, prepare them, and deliver them straight to the respective floors. Whether someone is on the 5th or the 15th floor, their lunch arrives hot and fresh, without interruption to their work.
What Electra Looks Like Now
The change at Electra has been massive. What was once a traditional canteen now feels like a digital-first food court.
Each desk and common area has an order QR code that employees can scan.
Vendors rely on EasyEat’s cafeteria point of sale system to manage orders and payments seamlessly.
Orders are streamlined. No handwritten notes, no lost tickets, and no miscommunication.
The overall atmosphere has improved, with less crowding, faster service, and more satisfied employees.
This single shift to digital systems has made Electra one of the most convenient and modern canteens in the entire Jakarta office district.
Why the EasyEat Cafeteria POS Worked for Electra
Electra’s success isn’t just about using technology; it’s about using the right technology built for high-traffic food environments. Here’s why EasyEat’s solution made such a big impact:
1. Standardized System for All Vendors
Before, each of the 32 food stalls was working independently. Now, with a centralized cafeteria POS system, everything is tracked and managed in one place. It makes reporting, inventory control, and payments much simpler.
2. QR Ordering Boosts Convenience
Employees can scan a QR to order whenever they want. No waiting in lines. No wasted time during lunch breaks. This small change has significantly improved the overall workday experience.
3. Faster and More Accurate Service
The digital QR ordering system reduces errors and speeds up the process. Vendors receive clear, accurate orders and fulfill them faster without any back-and-forth.
4. Better Reporting and Inventory Insights
Using EasyEat, vendors now have access to detailed reports, what’s selling well, what’s not, and how they can optimize their stock. This leads to better planning and less waste.
5. Contactless and Cashless Payments
The EasyEat system supports digital payments, which are faster and safer. Employees don’t need to carry cash, and vendors don’t have to deal with manual change or delayed settlements.
The Role of QR Ordering in Modern Cafeterias
QR ordering is no longer a novelty; it’s becoming the standard. Office canteens, especially large ones like Electra, benefit the most from this system.
Why?
Because it eliminates the traditional bottlenecks of food ordering: queues, confusion, and delays. A simple QR placed on a desk can completely change how people interact with vendors.
Employees get their meals faster and with less effort. Vendors process more orders with fewer errors. And the cafeteria as a whole runs more efficiently.
Electra’s story is proof that you don’t need a massive investment or months of setup to modernize your canteen. With a solution like EasyEat, the transition to digital is simple, fast, and highly effective.
Other office canteens across Jakarta and Indonesia can adopt this model. Whether you have 5 vendors or 50, implementing a cafeteria POS system with QR ordering can:
Save time for employees, improve food vendor efficiency, provide better data for canteen managers, and reduce operational headaches across the board.
What started as a traditional, manual canteen at PLN’s headquarters has now become a benchmark for what modern office cafeterias can look like. All thanks to EasyEat’s cafeteria POS solution.
By combining QR ordering, digital menus, contactless payments, and centralized vendor management, Electra has turned itself into a fast, convenient, and smart food court, right inside a corporate building.
If you’re managing an office canteen or cafeteria and are still depending on handwritten orders, paper tickets, or disconnected vendor systems, it’s time for a change.
EasyEat’s cafeteria POS system can help you create a smooth, efficient food experience that works for both your employees and your vendors.
Ready to transform your canteen like Electra?
Visit get.easyeat.ai to learn more.
