Have you ever wondered how these multi-chain fast food restaurants maintain consistency in taste and profits across all their outlets? In the previous blog, we read about how difficult it is to manage multiple outlets and maintain consistency across them. This blog talks about EasyEat Restaurant management software that lets you monitor all your outlets from one place very easily. Read more to find out all the unique features that it offers that make managing multiple outlets easy.
Centralized Menu
If you want to discount an item on a particular day, then you can do that uniformly in all the outlets. Not only this but you can also pause the sale of a particular item across the outlets. EasyEat POS system allows you to effortlessly edit, delete, and update menus for all your outlets from the headquarters. You don’t have to change it manually at individual locations. You can save a lot of time and reduce the risk of errors. With a few clicks, you can decide which items to include in the menu and ensure consistency across all your outlets while accommodating regional preferences and seasonal offerings.
Standardized operational Procedure
You can view the ongoing operations of all your outlets from one place. For example, you can easily track all the running orders of any particular outlet and check details like how many of them were takeaways or dine-in. If you have integrated other food delivery partners also then you can monitor the commission charges of all the outlets from one place. Not only this but if you want to pause operations of a particular outlet then you can do that as well from the headquarters.
Employee Management
EasyEat’s staff center feature empowers you to manage employee performance efficiently. You can create distinct roles, and define access levels for both HQ and POS systems. By creating tailored permissions you can ensure appropriate access, such as limiting waiters to order management. You can track login activity which will help in monitoring the attendance of the employees and you can calculate their salaries based on work hours. Bulk staff reports will help you assess performance across all your outlets, while individual reports offer insights into employee contributions. This centralized control increases accountability and boosts overall productivity and profitability.
Loyalty Programs
If you want to retain your loyal customers then you would want to apply loyalty programs in your restaurants. However, doing this manually at each location is difficult. But with EasyEat POS system you can apply similar types of loyalty programs in all your outlets from the headquarters. This ensures that all your loyal customers receive equal treatment. Your customers can redeem their loyalty points irrespective of the outlet’s location.
Vouchers
You can efficiently manage vouchers across all your outlets using EasyEat. Vouchers, unique codes redeemable only on POS orders, offer targeted discounts to specific customers. By customizing codes with prefixes and settings, like those offered by voucher code generators, you can incentivize loyal customers or run special promotions like lucky draws. Vouchers ensure targeted discounts, fostering customer loyalty and increasing sales.
Referral program
You can leverage EasyEat’s referral program feature to encourage your customers to bring in their friends. Customers can share a referral link with their friends, nudging them to order from your restaurant. Both the existing customer and their friend will receive unique referral codes for discounts on their orders. This feature allows for unlimited referrals, granting benefits to both parties with each successful recommendation. By taking advantage of word-of-mouth marketing, you can expand your customer base while rewarding loyalty, ultimately driving sales and fostering customer engagement.
Data And Analytics
You can access customer reports and reviews via the HQ’s Reports section, this will help you in engaging with customers based on their feedback and preferences. By analyzing trends in ratings and reviews, you can identify areas for improvement and improve the service quality. The Customer Data Report provides insights into all customers who have placed orders, this will help in making targeted marketing efforts. By using this data, you can strengthen customer relationships, customize promotions, and refine your menu or service to drive satisfaction and loyalty.
In this blog, you have read about the EasyEat POS system which has very unique features that maintain consistency across all the outlets. It offers you the benefit of editing menus from one place and along with that it gives you detailed reports that will help you in improving your offerings. You can retain and reward your loyal customers through the loyalty program feature and offer them vouchers too. Not only this but also, managing the restaurant staff becomes easier as you can control their access levels and track their attendance in all your outlets. Last but not least, your customers can invite their friends to your restaurant and spread the word.
Having a POS system is a boon as it will take each of your outlets to new heights. Invest in the EasyEat POS system today to get these exclusive advantages.
