People love to place orders from the comfort of their homes. And you need to have a simplified online ordering system in your restaurant.
You need to have a POS system that has an integrated online ordering system and it shouldn’t just be there to process payments. An integrated system reduces confusion and order mixups. It also ensures that people get to see a digital menu and place orders. Why waste this opportunity?
EasyEat POS system offers you a chance to tap into this market. Read more to find out about all the benefits that it offers.
Online Orders Are Growing Fast
More and more customers want the convenience of ordering food online. Online food delivery is expected to grow by 12.33% annually from 2023 to 2027. People want to browse your menu, place an order, and pay—all without leaving their homes. If your restaurant is not offering this service, you’re missing out on a huge opportunity.
Having EasyEat restaurant POS with online ordering makes the process seamless. Customers can place orders easily, and you receive them directly on your system, reducing errors and increasing efficiency.
Convenience Is Key for Customers
In today’s fast-paced world, convenience is everything. Customers expect quick, easy, and hassle-free service. With the EasyEat POS system that has an online ordering feature, they can order food from your restaurant in a few clicks. No phone calls, no waiting in line, no misunderstandings over the order. It’s a win-win for both you and your customers.
According to a study by the National Restaurant Association, 60% of consumers in the U.S. order delivery or takeout once a week. You simply cannot afford to overlook online ordering.
Increase in Sales
One of the biggest benefits of using a POS system with online ordering is the potential for an increase in sales. Online orders tend to have a higher average order value (AOV) than in-person orders. The average online order is 30% higher compared to in-store dining. Why? Because when your customers browse a digital menu, they are more likely to add extras like drinks, desserts, or sides.
Offering online ordering through the EasyEat POS system allows customers to take their time looking at the menu and make informed decisions. You can also set up automated upsell suggestions, encouraging customers to order more.
Better Order Accuracy
We’ve all been there—mistakes happen with phone orders. Whether it’s background noise or a miscommunication, phone orders are prone to errors. This can lead to unhappy customers, wasted food, and lost revenue. With online ordering, the customer inputs their order directly into the EasyEat restaurant POS ordering system, meaning no more incorrect orders.
This also saves your staff time since they don’t have to manually input the order. The order goes straight to your kitchen, reducing the chances of mistakes.
Efficient Operations and Improved Workflow
An online ordering-enabled POS system doesn’t just improve the customer experience; it makes life easier for you and your team. With online orders integrated into EasyEat POS, everything is centralized in one place. There’s no need for your staff to juggle different systems or manually transfer orders from an app to your POS system.
Everything syncs automatically, making the entire process smooth. Your kitchen gets real-time updates, ensuring faster service and less confusion during busy times. This also reduces the workload for your staff, allowing them to focus more on serving in-house diners.
Stay Competitive
In today’s competitive restaurant industry, staying ahead of the curve is vital. Many of your competitors are already offering online ordering, and if you don’t, you risk losing customers to them. Having EasyEat’s POS with online ordering shows that your restaurant is modern and keeps up with customer preferences.
According to Statista, 50% of all restaurant spending will be digital by 2025. The sooner you adopt this system, the better positioned you’ll be to meet customer demand and increase your market share.
Build Customer Loyalty
Online ordering also allows you to engage with your customers more directly. EasyEat POS system with online ordering allows you to collect customer data, like email addresses and phone numbers, which you can use for marketing purposes. You can send targeted promotions, offer loyalty rewards, or simply keep them updated with new menu items.
By personalizing your offers based on customer preferences, you can build stronger relationships and encourage repeat business.
Simplified Reporting
Managing your restaurant’s operations gets easier with the EasyEat POS system with online ordering. All your sales, both in-house and online, are recorded in one place. You can easily access real-time sales data, and customer insights, and track order trends.
For instance, you can see which menu items are popular with online customers and which ones aren’t selling as well. This data allows you to make informed decisions, improve your menu, and adjust your marketing strategies to drive sales. The ability to analyze sales from different channels all in one place makes your job much simpler.
If you haven’t already invested in EasyEat POS with online ordering, now is the time to do so. The restaurant industry is shifting, and more customers prefer the convenience of ordering online. Not only will you keep up with consumer trends, but you’ll also benefit from higher sales, better order accuracy, and streamlined operations.
Think about it: customers expect you to be where they are—online. When you offer this convenience, you’re not just meeting expectations; you’re exceeding them. And that’s a recipe for success.
In summary, an online ordering-enabled POS system isn’t just a luxury anymore—it’s a necessity. So take that step, invest in a POS system with online ordering, and watch your business grow!