Finding the perfect POS System for the Restaurant can be a daunting task. With many options available, weighing the pros and cons of each market player to ensure seamless operations and satisfied customers is crucial. In this blog, we’ll compare two prominent players in the Indonesian market: EasyEat and Iseller, shedding light on their features and functionalities to help you make an informed decision.
EasyEat takes the lead by focusing exclusively on POS systems tailored for restaurants. One is a lite version and the other one is a pro version. EasyEat Pro is an advanced version that uses AI to increase your restaurant’s revenue and is unmatched by any competitor in the market. Meanwhile, the Lite version remains an excellent choice for those seeking a POS system with all the vital features intact.
Conversely, Iseller offers POS solutions for various businesses, which might not provide the depth of features required specifically for restaurant operations.
AI-based Recommendations
EasyEat leverages AI algorithms to provide insightful recommendations, enhancing customer experience and maximizing sales potential.
Iseller lacks this advanced recommendation capability, potentially limiting upselling opportunities and customer engagement.
Post Sales Service
EasyEat sets itself apart by offering free post-sales service, ensuring uninterrupted support and maintenance for its users.
Conversely, Iseller falls short in this aspect, risking user dissatisfaction and operational disruptions in case of technical issues.
SMS Marketing
EasyEat empowers restaurant owners with promotional SMS capabilities, enabling targeted marketing and customer retention strategies.
Iseller overlooks this feature, potentially constraining restaurants’ ability to reach out to their customer base effectively.
Loyalty Programs
EasyEat facilitates the implementation of loyalty programs, allowing businesses to reward loyal customers and foster brand loyalty.
In contrast, Iseller lacks this feature, potentially limiting customer engagement and repeat business opportunities.
Customer Support
EasyEat excels in customer support with live chat and WhatsApp assistance, ensuring prompt resolutions to user queries and concerns.
Iseller’s lack of these communication channels may impede user satisfaction and hinder smooth operations.
Food Court Management
EasyEat’s specialized Lite version simplifies food court management with centralized ordering systems, enhancing efficiency and customer satisfaction.
Iseller’s absence of centralized functionality in this regard may complicate operations for businesses with multiple outlets.
Multi-Location Management
Both EasyEat and Iseller provide restaurant owners the benefit of managing multiple outlets very easily from one centralized place.
Inventory Management
Both EasyEat and Iseller offer robust inventory management features, allowing businesses to monitor stock levels and track ingredient usage effectively.
Overall Comparison
In conclusion, while both EasyEat and Iseller offer POS systems for restaurants, EasyEat emerges as the favorable choice due to its tailored features, dedicated support, and user-friendly interface. By prioritizing the unique needs of restaurants and embracing innovative technologies, EasyEat sets itself apart as a reliable partner in driving efficiency and customer satisfaction in the restaurant industry. So, if you’re looking to elevate your restaurant’s operations, EasyEat is the perfect fit for you.
