Finding the perfect POS System for the Restaurant can be a daunting task. With many options available, weighing the pros and cons of each market player to ensure seamless operations and satisfied customers is crucial. In this blog, we’ll compare two prominent players in the Indonesian market: EasyEat and Moka, shedding light on their features and functionalities to help you make an informed decision.
EasyEat takes the lead by focusing exclusively on POS systems tailored for restaurants. One is a lite version and the other one is a pro version. EasyEat Pro is an advanced version that uses AI to increase your restaurant’s revenue and is unmatched by any competitor in the market. Meanwhile, the Lite version remains an excellent choice for those seeking a POS system with all the vital features intact.
Conversely, Moka offers POS solutions for various businesses, which might not provide the depth of features required specifically for restaurant operations.
Pricing
When it comes to pricing, EasyEat emerges as the more budget-friendly option. Unlike Moka, which charges extra based on the number of users accessing the cashier, EasyEat offers a transparent pricing model without additional user-based fees. Moreover, with an annual subscription fee lower than the industry average, EasyEat provides affordability without compromising on quality.
Post-Sales Support
One of the critical aspects of any service is the support provided after the sale. Here, EasyEat takes the lead by offering robust post-sales service to its customers at no extra cost. Conversely, Moka doesn’t have this feature, potentially leaving users stranded without adequate assistance.
AI-based Recommendations
One standout feature of EasyEat is its AI-based recommendations. By analyzing customer orders, EasyEat enhances visibility for best-selling items, suggests add-ons, and even automates options based on popular choices. This not only streamlines the ordering process but also boosts upselling opportunities.
Moka lacks this advanced recommendation capability, potentially missing out on maximizing sales potential.
Live Chat and WhatsApp Support
Communication channels play a vital role in addressing queries and resolving issues promptly. EasyEat’s inclusion of live chat and WhatsApp support ensures that users have immediate access to assistance, fostering a seamless user experience.
Conversely, Moka lacks this feature, potentially leading to delays in problem resolution.
Food Court Management
For businesses operating in food courts or with multiple outlets, EasyEat Lite streamlines operations by centralizing orders and seamlessly directing them to the intended outlet. This functionality is shared by Moka as well.
Grab Integration
In the age of food delivery services, integration with platforms like Grab is crucial for restaurant owners. EasyEat Lite excels in this aspect by automatically accepting Grab Food orders and updating menus on the platform instantly, minimizing errors and delays. While Moka offers this integration, it’s worth noting that EasyEat’s implementation appears more seamless and user-friendly.
Employee Management
Efficient employee management is essential for smooth restaurant operations. Both EasyEat Lite and Moka provide features for monitoring employees and controlling access to POS functionalities. By offering insights into employee activities and cashier access, EasyEat helps mitigate conflicts and maintain order in the workplace.
Inventory Management
When it comes to monitoring the inventory, Both EasyEat and Moka provide you with this feature. This will let you monitor stock levels and track your ingredient usage.
Overall Comparison
In conclusion, while both EasyEat and Moka offer POS systems for restaurants, EasyEat emerges as the favorable choice due to its tailored features, dedicated support, and user-friendly interface. By prioritizing the unique needs of restaurants and embracing innovative technologies, EasyEat sets itself apart as a reliable partner in driving efficiency and customer satisfaction in the restaurant industry. So, if you’re looking to elevate your restaurant’s operations, EasyEat is the perfect fit for you.
