Finding the perfect POS System for the Restaurant can be a daunting task. With many options available, weighing the pros and cons of each market player to ensure seamless operations and satisfied customers is crucial. In this blog, we’ll compare two prominent players in the Indonesian market: EasyEat and Olsera, shedding light on their features and functionalities to help you make an informed decision.
EasyEat takes the lead by focusing exclusively on POS systems tailored for restaurants. One is a lite version and the other one is a pro version. EasyEat Pro is an advanced version that uses AI to increase your restaurant’s revenue and is unmatched by any competitor in the market. Meanwhile, the Lite version remains an excellent choice for those seeking a POS system with all the vital features intact.
Conversely, Olsera offers POS solutions for various businesses, which might not provide the depth of features required specifically for restaurant operations.
Promotions and Discounts
EasyEat Lite: Allows the restaurant owners to apply discounts and also lets them apply them uniformly across all the outlets.
Olsera: Does not offer the feature of applying promotions uniformly across multiple restaurants.
Employee Access Control
EasyEat Lite: Offers the ability for restaurant owners to control cashier access based on employee designation, enhancing surveillance and reducing conflicts.
Olsera: Lacks this feature, potentially compromising surveillance measures.
Promotional SMS
EasyEat Lite: Enables sending promotional SMS to customers for improved retention.
Olsera: Does not provide this option, limiting direct promotional outreach.
Customer Loyalty Programs
EasyEat Lite: Offers cashback to loyal customers, enhancing customer retention.
Olsera: Does not include this feature, potentially missing out on building customer loyalty.
AI-Based Recommendations
EasyEat Lite: Utilizes AI for recommending best-selling items and add-ons, facilitating upselling.
Olsera: Lacks this advanced recommendation system, potentially affecting sales.
Post-Sales Service
EasyEat Lite: Provides free post-sales service, ensuring continuous support and maintenance to the customers.
Olsera: Does not offer free post-sales service, potentially leaving users without support in case of issues.
Customer Support
EasyEat Lite: Offers live chat and WhatsApp assistance for instant resolutions to user queries, providing a better experience to the users.
Olsera: Lacks these communication channels, potentially leading to frustration during troubleshooting.
Food Court Management
EasyEat Lite: Offers the convenience of centralized control. Customers can order from a centralized place and the order will go to the designated restaurant from there.
Olsera: Doesn’t offer you this feature.
Inventory Management
When it comes to monitoring the inventory, Both EasyEat and Olsera provide you with this feature. This will let you monitor stock levels and track your ingredient usage.
QR Code Ordering
Both EasyEat and Olsera Provide a QR Code Ordering facility. This makes the ordering process seamless along with minimizing errors and maintaining hygiene.
Overall Comparison
In conclusion, while both EasyEat and Olsera offer POS systems for restaurants, EasyEat emerges as the favorable choice due to its tailored features, dedicated support, and user-friendly interface. By prioritizing the unique needs of restaurants and embracing innovative technologies, EasyEat sets itself apart as a reliable partner in driving efficiency and customer satisfaction in the restaurant industry. So, if you’re looking to elevate your restaurant’s operations, EasyEat is the perfect fit for you.